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Archive for the ‘Tech Support – General’ Category

Did you get a new phone or tablet for Christmas?

Posted on: December 26th, 2013 by Michelle Stramel 7 Comments

Were you the fortunate recipient of a new phone or tablet this Christmas? Congratulations! Here is what you need to know to get PocketBible on it!

First an important reminder – you never have to re-purchase any Laridian Bibles or books when you move to a new device. You may have to re-install a new version of PocketBible (free) and download your books again but we’ll try to make that as painless as possible with the tips in this article.

Find your device type in the list below and follow the instructions from there:

  • iPhone/iPad/iPod touch (iOS) – go to the App Store from your device and search for PocketBible Bible Study. Download the free app and register it using your existing Laridian ID (or email address on file) and password. Tap on the Menu icon and choose Add/Remove Books. Go through the list of your books (should include all your previous purchases and free books) and tap on any you want to download at this time (you can always return to this list and download more later). Hit UPDATE at the top of the page to start the downloads.
  • Android OS – go to the Google Play store on your device (or Amazon App store if you prefer) and search for PocketBible Bible Study. Download the free PocketBible app. Register using your existing Laridian account information. Tap on the Dove icon and choose to Download Books. You should see your previously purchased titles along with all free books. Tap on each book you want to download (you have to do this one at a time). Check out our Android OS videos at our Youtube channel for some tips on using PocketBible for Android.
  • Kindle Fire – we are still working with Amazon to get our Android version of PocketBible to show up in the Kindle Store. In the meantime, follow the instructions at this link to download PocketBible from our site and install as a 3rd party app. HDX owners you can watch a video of how to install.
  • Windows Phone – go to the Windows Marketplace on your phone. Search for PocketBible Bible Study and download and install the free app. Register using your existing Laridian account information. Choose the Cloud Library from the menu. Tap on any title to download. Open downloaded books from the Device Library.
  • Windows Surface – go to the Windows Store on your tablet. Search for PocketBible Bible Study and download and install the free PocketBible app. Register using your existing Laridian account information. Choose the Cloud Library from the menu. Tap on any title to download. Open downloaded books from the Device Library menu.

If you have personal data (i.e. notes, bookmarks, highlights) to transfer, you can synchronize with our server to receive the data to your new device (assumes you have synced to our server/cloud from your old device first to get personal data there). At this time, the Android OS version of PocketBible does not support notes and daily reading progress tracking but those are coming soon (in that order)!

Starting your Bible Reading Plan or Devotional Over for a New Year

Posted on: December 17th, 2013 by Michelle Stramel No Comments

2014 is around the corner and with it the opportunity for a fresh start on Bible reading efforts! Whether you are on track to make it all the way through from January 1 to December 31 or you got side-tracked at some point during the year, PocketBible makes it easy to begin anew.

Here are instructions for resetting your Bible reading or devotional tracking for the various versions of PocketBible:

  • PocketBible for iPad/iPhone/iPod touch – open PocketBible and go to the Bible reading plan you want to reset. Select the Today button | Devotional Settings and choose to reset your reading progress and change the start date to today’s date.
  • PocketBible for Android OS – this version of PocketBible does not have daily progress tracking yet so there is nothing to reset. This feature is next on our to-do list after note-taking. In the meantime, the app does include a simple date function that is based on a calendar year (January 1 through December 31). So at the beginning of 2014, any 365 day plans or devotionals you are using will automatically “start over” on day 1.
  • PocketBible for Windows Phone – select Menu | Daily Readings and tap and hold on the devotional book. From the menu select Remove daily reading. You can then go back and restart.
  • PocketBible for Windows Store (8/8.1) – select Daily readings from the application bar and select the devotional book. From the application bar select Remove Daily Reading. You can then go back and restart.
  • PocketBible for Windows PC – choose Devotional Reading | Book Options from the menu and select the Start Over tab. Press the Start Over button. Choose the Start Date tab to set a new start date.
  • PocketBible for Windows Mobile – Are you one of our few customers still using this older type of mobile device? You can find complete instructions here.
  • DailyReader for Palm OS – Are one of our few customers still using this older type of mobile device? You can find complete instructions here.

If you are looking for a different Bible reading plan this year, you’ll find help choosing one in our article on 8 Ways to Read through the Bible with PocketBible.

Which NIV Bible is Which?

Posted on: June 28th, 2013 by Michelle Stramel 9 Comments

The New International Version of the Bible (NIV) was originally published in 1973. It was updated in 1978, 1984 and then again in 2011. If you purchase the New International Version Bible from Laridian today, you will be purchasing the 2011 edition. If you purchased the NIV Bible previous to 2011, you have the 1984 edition. According to the translators of the NIV, the 2011 update reflects developments in biblical scholarship and changes in English usage yet 95% of the text from the 1984 edition has remained the same.

The PocketBible version of the NIV includes two options (or files) – one with cross-references and one without. If you purchase the 2011 version, the two files will be labeled as follows in your download account:

  • New International Version (NIV Cross Reference Edition)
  • New International Version (NIV)

Note that the cross-reference edition lists a larger file size than the second or non-cross-reference edition. If you also owned the 1984 edition of the NIV, you can continue to use it even if you purchase the 2011 edition. You will see the 1984 edition in your download list as:

  • New International Version (1984 NIV)
  • New International Version (1984 NIV)

Again, look at the file size to distinguish between the cross-reference and non cross-reference edition – the larger file contains cross-references.

If you are not interested in cross-references, install the edition without cross-references. If you like to use cross-references, install only the cross-reference edition. If you ever want to view the Bible text without the cross-reference indicators (also known as footnotes), you can turn those off temporarily in the settings of PocketBible.

If you install both the NIV 1984 and NIV 2011 editions (either cross-reference or not), when you go to open the Bibles – the 1984 Edition is the one that is titled The Holy Bible: New International Version. The 2011 edition is entitled simply as the New International Version. If you open both versions, they each use the NIV abbreviation so it is better to open only one at a time.

Kindle Fire Installation Instructions

Posted on: January 4th, 2013 by Craig Rairdin 15 Comments

I was contacted by a customer yesterday who was having trouble installing PocketBible for Android on her Kindle Fire HD. When she first contacted me I don’t think she realized her Kindle was even an Android device, and she certainly wasn’t familiar with the concept of installing third-party apps except through the app store built into the Kindle. The instructions below got her up and running right away. You may not have a Kindle Fire HD, but the instructions should work in general for any Android device.


You need to make sure you’ve enabled “third party apps” on your Kindle. Go to Settings and look for “Device” (it may be in the “More…” menu). Look for “Allow Installation of Applications” and turn it on. On the HDX, this option is under Applications in Settings. You’ll get a warning message but that’s OK – they’re just trying to scare you into only buying software from Amazon. :-)

Once you’ve done that, just go to the Web browser on the Kindle and type in this:

http://LPB.cc/Android

PocketBible should automatically download. On some devices, you’ll be prompted to install the app but on the Kindle devices, you’ll have a few more steps

  • Original Kindle Fire and HD: You may have to tap the notification number next to your name in the upper left corner of the screen. You will then see a list of notifications. One of them should say something like com.laridian.pocketbible or pocketbible.apk and “download complete”. Select that one. You’ll be asked if you want to install PocketBible and it will ask if you want to allow PocketBible to use network communications and some other things. Choose the “install” button and when it’s done choose “open”.
  • Kindle Fire HDX: After you download from the Silk Browser, tap on the menu icon in the top left corner. Choose the Downloads option and you should see PocketBible.apk listed there. Tap on it and choose the install option to finish the process. If you prefer, you can watch of video of this.

Once PocketBible is installed you can choose it from the carousel like any other program. The PocketBible icon may look “blurry” but that’s OK — Amazon uses low-resolution icons for third-party apps because they’re upset that you didn’t give them any money to run the software on their device, so they want to make you think there’s something less than professional about our app. Don’t worry about that. :-)

PocketBible for iOS users: What can Advanced Features do for you?

Posted on: September 11th, 2012 by Michelle Stramel 8 Comments

If you are using PocketBible 2 or later for iOS, here are some good reasons to upgrade to Advanced Features and how to do it.

Why upgrade?

The Advanced Features available for PocketBible on the iPhone, iPad or iPod touch offer some handy additions to the basic features of PocketBible.

Tabs (or tabbed panes) are especially wonderful on the iPad. I keep 5 tabs open on my iPad and each tab contains a specific type of book so the headings display category of book (i.e. Bibles, Commentaries) rather than book abbreviation. When you mix different types of books within a pane, PocketBible shows the abbreviation for the top book instead of the category. Tabs make it fast and easy to move from my Bible to a commentary or other type of book and get the information I need to understand what the Bible is saying.

Autostudy is very useful to me because I often compare Bible translations when I read the Bible. If I particularly like or, conversely, don’t understand a verse, I want to see how it is translated elsewhere. Autostudy will put that together in seconds–all on one page. It will do the same for information from other types of books as well – commentaries, dictionaries, etc.. You can get more details on this feature in our article: Have you discovered Autostudy?

Would you like to have the program read the Bible to you? The Advanced Feature Set adds the ability to do this but you will need to make one more purchase of a voice (at $1.99 each) to take advantage of that ability. PocketBible voices are synthesized which means they are electronic and therefore won’t take up as much space on your device as an “audio Bible”. I have found this feature extremely handy for keeping up with my Bible reading in the car, as I clean the house, on a run — time that might otherwise be wasted can be reclaimed for a good purpose.

If you like to copy passages from your reference or other type books, you’ll want the Advanced Features as they allow you to do just that. And if your printer supports AirPrint, you’ll be able to print from the program.

Advanced Features were enhanced with the release of PocketBible 3 and now offers these additional capabilities!

  • A new Journal feature lets you add comments to PocketBible that are not connected to a specific book.
  • You can now rename your highlights colors. For example, you could change the label for salmon to love and use your highlights as categories for specific types of verses.
  • Change the behavior of the touch zone nagivation. The most common customization is to use swipe up and down for page changes instead of swiping left and right. Other customizations are possible.

You can watch a quick overview of the upgrade process and how to use the advanced features at the video link below:

How to upgrade

If you are already using PocketBible 2 or later on your iDevice, adding these new features is straight-forward:

  1. Purchase the Advanced Features at our web site for $4.99 (it is also available in-app for $1.00 more). Add a Voice at the same time if you think you want to use that feature. I prefer Tracy but our best-selling voices are Heather and Ryan.
  2. Go into PocketBible on your iOS device and choose the Menu button and Buy/Apply Upgrade (if you’ve already purchased at our website, you’ll just be applying). Choose Add/Remove Voices to download a Voice if you’ve purchased one.

You’re all set!

If you are still using PocketBible 1.4.7 (or earlier) for iOS, follow our 3 Steps to Move from PocketBible 1 to PocketBible 2 on your iOS device.

Bible Searching Tips using PocketBible

Posted on: August 28th, 2012 by Michelle Stramel 8 Comments

A printed Bible limits you to the concordance in the back of the Bible (or your memory) for finding verses but PocketBible lets you search the Scriptures by any word, phrase or combination thereof. How does that work? – keep reading…

Let’s say you want to find every verse in the Bible where Jesus spoke. You could start your search with the phrase “Jesus said.” Depending on what platform you are using PocketBible on, tap or click on the Find icon in PocketBible (or choose Find from the menu) and type Jesus said in the search box. Hit the Search button. The results will list all verses containing the phrase “Jesus said” but only when the words appear in exactly that order. That means you won’t get every verse where Jesus said something. For example, you’d miss Matthew 12:48 where it says, “Jesus didn’t respond directly, but said…”, because the words Jesus and said are not together. To get this additional verse and others like it, modify your search to jesus AND said. AND is one of several Boolean operators you can use to enhance your searching in PocketBible. You can read about using Boolean operators for more effective searches in the program Help File (tap on the ? in any version of PocketBible). Below is a video that explains this concept as well:

Another way PocketBible can help is when you are trying to find a verse but can’t remember the reference (i.e. Book/Chapter/Verse) for it. For example, you want to find the verse where Jesus miraculously feeds the large crowds. PocketBible will let you narrow your search to just the Gospels (since you know the verse is somewhere in those books). Then search for loaves OR fish.

In addition to picking specific books or sections of the Bible, PocketBible will also let you narrow your search to look only in verses you’ve highlighted or bookmarked. Just be careful to clear these options out after you are done with your search or you may end up getting “No verse found” on your next search (when you know there is a verse that contains what you are looking for).

Do you have any questions or tips about searching in PocketBible? Please share them in the comments.

Why Are My Books Being Deleted?

Posted on: August 8th, 2012 by Craig Rairdin 7 Comments

Lately we’ve been seeing an increasing number of reports of the iPhone or iPad deleting PocketBible books to make room on the device for newer apps, music, or content being downloaded to the device. The assumption seems to be that PocketBible is doing something “wrong” and we need to fix it. It can be argued, however, that PocketBible is following the rules but a) the rules are not what you think they are, and b) the rules keep changing.

When the memory on your iOS device gets close to being full, the operating system looks for files it can delete to make room for whatever it is you’ve asked it to store — usually pictures, music, videos, apps or other large files. This makes the books you download for PocketBible vulnerable to deletion (just as your other data is vulnerable when you download PocketBible books onto a relatively “full” device). To get around this, we originally stored your books in a folder where the operating system promised not to delete them.

When iCloud came out and users started backing up their devices to the cloud, all those files started filling up Apple’s servers. Apple was concerned about the volume of data it had committed to store, so they contacted developers and asked us to move our files into folders that were not backed up to iCloud. Included in the list of files that should be moved were any files that could either be re-created the next time the program ran, or be easily downloaded again. This included PocketBible books.

While it would’ve been easier for Apple to just buy more hard drives for their servers, we agreed to move our files as requested. What they didn’t explain at the time was that by moving the files to the suggested folders, they would be subject to deletion as the device approached its memory capacity. After receiving some complaints, we contacted Apple and they told us how to mark files so they would not be purged even though they were in a folder that is normally purged when the device is low on memory. This solved the problem for a while.

It appears, however, that Apple has released an update that ignores the “do not purge” flag on our files and deletes them anyway. They are now saying we should move the files back to where they were before, but mark them as “do not backup”.

This is a consistent pattern with Apple. New releases of the operating system break small things that were working in previous versions. Rather than fixing the OS, Apple asks all its developers to modify their programs. Since they’re Apple, they can do this and get away with it.

One of the problems we face at Laridian is that making changes to an app and re-submitting it to the App Store for approval is a tricky proposition. Last time we did it, Apple rejected the app not for anything that had changed, but for a feature that had been in the program for the last five or six versions that they had previously approved. It took us three months and three more submissions (each time following the instructions they gave us to assure that the program was more likely to be approved) before Apple finally approved the app.

So we don’t submit PocketBible for re-approval without making sure we’ve included all the changes we might want to make for the next several weeks or months because it is a potentially lengthy process. Right now, we’re in the middle of some changes to PocketBible for Windows, Android, and iPhone to support some new features. We’d prefer not to do multiple submissions and so are hoping to complete these new features before uploading a new version to the App Store.

In the meantime, if your memory usage hovers around “full”, be proactive and remove some PocketBible books that you don’t absolutely need. It’s not that hard to simply re-download books as you need them. I regularly show up at church on Sunday morning and realize all my books are gone because I’ve been removing and re-installing PocketBible during testing. It’s simple enough to grab the Bibles and dictionaries I regularly use on Sunday morning while we’re singing our opening hymns so they’re there for the sermon. I can pull down my commentaries later as I want to use them.

While you’re doing that, we’ll work on yet another update to where your books are stored. And hopefully Apple will approve. :-)

PocketBible Bookmark Basics

Posted on: July 25th, 2012 by Michelle Stramel 9 Comments

The bookmark feature in PocketBible is meant to be used the same way you would use a bookmark in your printed Bibles or books. To provide a method for easily returning to a place that you think you might want to go back.

Put a bookmark on a Bible verse and it will be shared between all Bibles.

Put a bookmark in a book other than the Bible and it will take you back to the start of the table of contents entry for the section of text you’re reading. So don’t be surprised when you return to a bookmark in a reference book and you find it is a few paragraphs earlier than what you remember setting it at.

How do you set a bookmark in the different versions of PocketBible?

  • iOS – Hold down your finger on a verse and you’ll get a context menu. Choose Menu and then “Bookmark Verse #”. With the iPad version, use the B’Marks button on the toolbox to easily view your bookmarked verses. If you turn your iPod touch or iPhone to landscape, we use the extra room on the toolbar for a “Bookmarks” button which serves the same purpose.
  • Windows PC – use your right-click menu to set a bookmark. You can delete it from the personalization window.
  • Windows Mobile - press and hold your stylus on the reference you want to add or choose Bookmarks from the Edit menu.
  • Palm OS – from the menu choose Edit | Bookmarks.
  • Android OS – bookmarks are planned but not yet available.

How do you delete a bookmark? The same way you added it! If you try to set a bookmark on a verse or place you’ve already bookmarked, instead of an “add” option, you’ll get a “delete” option.

Do you like things organized? Use categories when you store your bookmarks. For example, you might want to organize your bookmarks by topics such as “salvation” and “repentance.”

Of course, you don’t have to use categories – you can keep your bookmarks “uncategorized.” Conversely, you can place a verse in more than one category if you’d like. Keep in mind that if you delete a bookmark from a category, it is only deleted from that specific category. When you delete an entire category, you’re only deleting the category. Any remaining bookmarks in the category will show up as being uncategorized.

If you’ve already whole-heartedly embraced this feature and have tons of bookmarks, make sure you are backing them up or synchronizing with our server. There are instructions for this in the help for each version of PocketBible.

How are you using bookmarks? Let us know in the comments.

Shortcuts for turning on/off Strong’s Numbers in PocketBible Bibles

Posted on: July 5th, 2012 by Michelle Stramel 3 Comments

Do you own a PocketBible Bible that features Strong’s Numbers? The possibilities include:

While you probably chose these Bibles because of the Strong’s numbers and links they provide to included and related dictionaries, it is sometimes nice to turn them off! Especially when you are simply reading the Bible text. Here’s the quickest way to do that in each version of PocketBible:

  1. Windows PC – Use the keys CTRL + U. This keyboard combination quickly toggles the Strong’s numbers on and off. You can also go to the menu and choose View and click the option on and off there. The toggle will work for viewing the text in a Bible window or in “hover” mode when you are hovering over a verse link.
  2. iPad – tap on the Settings icon (looks like a gear) on the toolbar and tap on the menu item “Strong’s Numbers.” You can also find the option via the pop-up menu when you tap and hold on a book and the menu button on the toolbar (Menu | Settings).
  3. iPhone/iPod touch – tap and hold any place in an open book to get a pop-up menu. Choose Menu and tap on “Strong’s Numbers” to turn the numbers on and off. The menu button on the toolbar (Menu | Settings) will also provide this option.
  4. Android OS – choose the menu button and then Display Settings. There is a check box option for hiding Strong’s numbers. Check to hide; uncheck to show.
  5. Windows Phone – tap on the three dots to get the menu and then hide Strong’s numbers to hide or show Strong’s numbers to show.
  6. Windows Mobile – tap View, Options, and Show Strong’s Numbers.
  7. Palm OS – tap Options, and Strong’s Numbers.

Related article: Accomplishing Word Studies in PocketBible.

What’s free with PocketBible?

Posted on: June 28th, 2012 by Michelle Stramel 2 Comments

Free PocketBible Books

We often get asked about what free books are available for use with PocketBible. Here’s a one-stop answer to that question.

We offer a variety of free books in different book categories so you can try the program out and see what it can do as well as build your library. Step one is to make sure you actually own PocketBible (or one of our related readers/software programs). Or in other words, you need a reader even to use the free books we offer.

All versions of PocketBible are free to download. This includes PocketBible for iOS (aka iPhone/iPad/iPod touch), Android OS, Windows PC, Windows Mobile and Palm OS. Laridian Bibles also work with Simple Bible Pro for webOS and Noah Bible Study Viewer for BlackBerry (non-PocketBible programs have to be purchased – see product pages for details).

Once you have PocketBible downloaded for your smartphone, tablet or PC, you can download and access our free books (as well as any titles you purchase). For iOS and Android OS, the books are available to you upon registration automatically. Simply log in to your Laridian account within the program and download them. For other platforms or devices, you must order them on our web site (links are below) to add them to your Laridian account for download.

We can offer these titles free because they are in the public domain (not copyrighted). If you have any suggestions for other public domain titles you’d like to see us publish, let us know in the comments below.

©2014 Laridian