We are upgrading our technical support software.
During the upgrade process, technical support will be unavailable. Email sent to us may be returned as undeliverable.
We hope that the upgrade process will be smooth and quick and that technical support will be available “soon”. However, a more realistic expectation is that support will available again within a few days.
This is a good time to point out that all of our products include either built-in help or a user guide (or both!). We find that most questions that we receive are answered in these resources. So, even though we might not be here to help you for a few days, you may find the help you need in the built-in help or user guide.
Thanks for your patience during this upgrade process.