Our technical support site was down for upgrades between the afternoon of Monday, October 12, and the morning of Friday, October 16. The upgrade has been completed, and technical support is available again. Thank you for your patience if you’ve been trying to contact us.
During the upgrade period, emails sent to technical support departments were returned as undeliverable. If you sent an email during that period and it was returned as undeliverable, you’ll need to send it again.
Additionally, due to an outage on October 9-11, we may not have received all emails sent to us on those days. If you wrote to us during that period, and did not receive a response, please contact us again. Remember to include all of the pertinent details.
Again, thank you for your understanding and patience.